April 12, 2021 10:19 PM UTC

The Importance of Auto Insurance Claims Adjusters

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• by: Phoner

Have you ever been in an automobile accident? If you have, you know that there are many steps to getting your claim resolved. One of the most important people involved in this process is the claims adjuster. You may be wondering what exactly they do; read on to learn more.

What Does a Claims Adjuster Do?

An adjuster works for the insurance company, and their main priority is to investigate claims. They help determine who is responsible for paying for damages and what your policy covers. They do this by interviewing witnesses, obtaining police reports through insurance claim requirements delivery services, and taking pictures of damaged vehicles. Though they work for the insurance company and are focused on saving their employer money, an adjuster is also there to help make sure your case is settled fairly.

How Is the Settlement Value Calculated?

Not every accident causes the same amount of monetary damage, so an essential part of the adjusters’ job is to determine the financial value of the loss. Not only is your vehicle damaged, but they are also required to put a dollar amount on medical expenses, lost wages, and pain and suffering.

When Is a Claim Settled?

Once the adjuster has determined who covers expenses and how much money the insurance company is willing to pay you, their job is to get the claim settled. Once you receive an offer for covered expenses, it is up to you to determine if you believe it is fair. If you feel that it isn’t, then you can begin negotiations with the company. This may be a lengthy process that requires consulting with attorneys and potentially going to court.

An insurance adjuster is the main person you work with if you have had a car accident. Their job is to determine who is at fault, how much money is owed, and getting the claim settled quickly.