November 12, 2023 12:28 PM UTC

Need your feedback – Volunteer App

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• by: DavidThi808

Hi all;
I am writing an application for the Democratic Party (i.e. the good guys) to manage volunteer events. It has a component for volunteers and a component for campaign managers. I need your feedback!
First off, please do not reply if you have not volunteered nor have managed volunteer activities for a campaign.
Events can be appointments (specific time, optionally shifts, optionally recurring) or jobs (due date). They can be work at a location, remote, or hybrid (take either).
Events have 1 interest (canvassing, fund-raising calls, etc.) and 0 – N tags (Climate, Inflation, LGBT+, etc.).
Volunteer side
1. When you decide to volunteer and peruse the available events, what percentage of the time are you on your cell phone?
2. What do you want to know when you are deciding if you are going to volunteer for an event?
3. What criteria should we use to present to determine what events to suggest to you?
4. We will lets you find upcoming events three ways: Search (think Google), Calendar (think Outlook), and Marquee (think Netflix side scroll). Which of those will you use? If several, what percentage each?
5. What should we do to help insure that you show up for the events you have signed up for?
6. This will ask you after each event to rate it – will you fill that out?
7. How often, and by what means (email, text) should we remind you of events you have signed up for?
8. Should we, if so, by what means, and how often, should we push to you upcoming events you might want to attend?
9. What can we do to make you feel good about volunteering (in the app, not other things campaigns can do)?
Manager side
1. When you enter the information to create an event, what percentage of the time are you on your cell phone? Not editing a detail, but the major work of initially entering an event.
2. This will easily show you the upcoming events you own and the list of volunteers for each event. What other information do you need?
3. After each event this will ask you to rate the event and each volunteer. Will you fill that out, and do so accurately about the volunteers?
4. Are there any reports you need from the system?
For those wondering, volunteers with low ratings or that don’t show up will not be shamed. But the system will, as it gets a track record for individuals, then take that in to account as to what events to show them. If you suck at fundraising, then you just won’t see fundraising events. If you rock at canvassing, you’re mostly going to see canvassing events.
Thank you for the feedback. Trust me, we will think through what everyone responds with here.
thanks – dave